Sales Negotiator

About Us
BTG Eddisons incorporating SDL Property Auctions are the UK’s most successful live-streamed auctioneer, selling hundreds of properties every month through our National Property Auctions and daily Timed Auctions. We pride ourselves on combining national reach with a personal touch, consistently delighting our customers with outstanding results.

Our portfolio spans a wide range of residential and commercial properties, including investment opportunities, vacant houses, building plots, mixed-use developments, and more. We are passionate about people and property, ensuring every customer’s experience is seamless, supportive, and rewarding.

Our greatest asset is our people. By empowering our team to make a difference, we create an environment where everyone can thrive and achieve their best.

Your Role as a Sales Negotiator

You’ll thrive on delivering exceptional customer service, hitting targets, and building strong relationships with stakeholders. With a proactive, professional, and energetic approach, you’ll ensure every interaction is handled with care and efficiency.

What You’ll Do

• Manage properties from listing to sale
• Support buyers through registration to become bid-ready
• Arrange and coordinate viewings efficiently
• Handle incoming calls to deliver excellent customer service
• Maintain regular contact with buyers, sellers, and agents throughout the sales process
• Manage expectations of all parties involved
• Build strong working relationships with internal and external stakeholders
• Promote legal packs and conveyancing providers to meet monthly targets
• Use initiative to overcome obstacles preventing sales progression
• Recommend improvements to enhance customer service
• Collaborate with administration teams on property particulars
• Support valuers when required
• Identify new sales opportunities

Who We’re Looking For
We’re searching for a versatile, customer-focused individual who understands what great service looks like and has the drive to deliver it.

You’ll bring:

• Minimum 12 months’ experience in the property sector and customer service
• At least 12 months’ experience in a Sales Negotiator role
• Excellent communication and organisational skills
• Proficiency in Microsoft Office, especially Excel
• Strong numeracy and literacy skills
• Ability to multi-task in a fast-paced environment
• A keen eye for detail