Credit Controller

We are seeking a Credit Controller to join our Accounts Receivable team at the Group’s Manchester head office. The ideal candidate will have a minimum of two years’ experience in credit control - preferably within the professional services sector - and be comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

• Manage the debtor ledger for specific offices/business areas (principally restructuring and advisory) in line with Group policies and procedures.
• Proactively communicate with clients and internal stakeholders via phone and email to ensure timely payment of outstanding invoices
• Due to the nature of restructuring, debtors be able to provide meaningful commentary on the status of case related debtors to be used by finance business partners.
• Collaborate with internal finance and non-finance stakeholders to highlight and escalate concerns as needed.
• Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
• Assist in resolving account queries to ensure prompt payment and accurate records.

Key Skills & Experience

• Minimum of 2 years’ experience in credit control, ideally within the professional services sector.
• Self-motivated with the ability to manage a high volume of accounts daily.
• Excellent communication skills and professional telephone manner.
• Strong time management and organisational skills.
• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Office, particularly Excel.

Why join us?

• Company pension
• Cycle to work scheme
• 23 days’ holiday (plus bank holidays)
• Option to Buy Holidays
• Professional Qualification Support
• Enhanced maternity and paternity leave
• Employee discount scheme (Gym, Retailers etc)
• Social events throughout the year
• Health & Wellbeing programme
• Paid volunteer time
• 24/7 Access to virtual GP + Mental Health Support