Front of House Receptionist

If you thrive in a busy environment, enjoy working with people, and bring a proactive, can-do attitude, this could be the perfect opportunity.

As the first point of contact for visitors and clients, you’ll play a key role in creating a positive and professional impression to colleagues and visitors. Attention to detail, strong communication skills, and the ability to build rapport quickly will help you excel in this role.

What You’ll Bring

• Excellent phone etiquette and strong interpersonal communication
• Confidence using computer packages such as Excel, Word and Outlook
• High attention to detail
• The ability to remain calm and diffuse challenging situations
• A proactive, solution focused approach
• Solid administrative skills
• A collaborative mindset and ability to work well within a team

Key Responsibilities

• Managing the front desk and acting as the first point of contact
• Greeting visitors and ensuring a warm, professional welcome
• Answering and directing incoming calls
• Handling incoming and outgoing mail
• Managing the car park and visitor access
• Directing enquiries to the appropriate departments
• Maintaining a tidy and organised reception area
• Supporting clerical tasks such as data entry and filing
• Monitoring building security and reporting concerns to senior staff
• Assisting with planning and coordinating small events