Hayley Chapman
Head of Operations
Head of Operations
Learn more about Hayley Chapman
Hayley is Head of Operations within our funding division, based in our Alfreton office. She specialises in developing internal systems to optimise service delivery and operational efficiency. She has extensive compliance experience and is skilled in coordinating sales and guiding funder meetings.
Hayley has a decades’ experience delivering optimisation initiatives and recently worked on streamlining internal lines of communication to foster consistency across teams. She also works closely with senior leadership to develop strategies for compliance, sales and operations.
Prior to joining BTG, Hayley gained experience in the finance industry as head of sales support.
Office locations
Unit 22, Maisies Way, South Normanton, Alfreton, DE55 2DS
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BTG appointed to manage Payment Institution Special Administration
Halo Financial Limited entered Payment Institution Special Administration on 29 May 2026. Insolvency practitioners Bai Cham and Louise Longley who are Partners at BTG have been appointed as Joint Special Administrators. Carl Lever, a specialist in financial services sector restructuring and Director at BTG will be managing the case alongside the Special Administrators.
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